Stephanie Webb, People Operations Manager at AvePoint, has run Urban Quest’s Melbourne team building experience multiple times across two different organisations. She did the CBD experience. She did the Docklands experience. And she keeps coming back.
“I’ve done CBD, I’ve done Docklands — but yeah, I’d absolutely do another one.”
That’s the most compressed possible verdict on what Urban Quest delivers. Not “it was great” or “the team enjoyed it” — but a specific, unprompted commitment to doing it again from someone who has already done it twice at two different companies.
The Context — Quarterly Celebrations
AvePoint’s team building events aren’t annual obligatory outings. They’re quarterly celebrations — end-of-quarter moments that mark what the team has achieved and give people a reason to connect outside the work context.
Steph’s brief for each event is consistent and specific:
“We generally do a little celebration at the end of each quarter — just looking for a fun activity to bring the team together.”
Urban Quest fits that brief naturally. Two hours in the CBD or Docklands, competitive enough to feel like a real event, social enough to end at the pub, structured enough that nobody has to organise anything on the day.
“We still get to end at the pub, but we get to do something a little bit more fun as well.”
Why She Keeps Coming Back
Steph’s first Urban Quest experience was at her previous company. When she moved to AvePoint and needed to organise something for a new team, Urban Quest was the first thing she thought of. The specific reason she keeps returning is something most repeat bookers cite: the experience is genuinely different each time.
“There are similar aspects to the one I’ve done previously, but all new clues and a totally new experience.”
This matters practically for People Operations managers who run quarterly events. An activity that feels identical every time stops working — people arrive knowing what to expect and the competitive energy flattens. Urban Quest’s clue sets change, which means the experience is familiar enough to be comfortable but new enough to be genuinely challenging.
The Docklands Recommendation
Steph has a specific format preference based on her experience with both routes:
“I really like it — obviously I’ve been back a couple of times now. It’s really nice to be able to do something outside and explore your city a little bit. I’d recommend the Docklands version as well.”
The Questbusters Docklands experience is the waterfront version of Urban Quest’s CBD format — suited to teams based in the Southbank or Docklands area, or for groups who want a change from the CBD route. Steph’s recommendation of both as genuinely distinct experiences is the clearest possible signal that Urban Quest has earned long-term loyalty rather than a single satisfied customer.
The Practical Part — Easy to Organise
For People Operations managers coordinating quarterly events alongside everything else they manage, logistics matter as much as the experience itself:
“Very easy, quick to respond by email — everything was really well organised and no issues.”
Short-notice bookings, reliable communication, and a format that runs itself on the day. For someone running multiple events across a year, those operational qualities are what make a provider worth returning to.
Explore Urban Quest’s corporate team building formats →
Read about the Questbusters Docklands experience →
Read what actually changes after a team building event →
Stephanie Webb is the People Operations Manager at AvePoint. She has run Urban Quest team building events across two organisations — AvePoint and a previous role — across both the Ocean’s Eleven CBD and Questbusters Docklands formats.
